System Requirements

Customer Support Tool - System Requirements
  • Microsoft® Windows NT/2000/2003 server
  • 25 MB of hard disk space
  • Internet connection if the Mail/News servers are external
  • POP3 and SMTP access for the mail server

Customer Support Tool - Limitations
Customer Support Tool currently has the following known limitations.
  1. Customer Support Tool doesn’t support the M.S. Exchange Server.
  2. A copy of e-mails will remain on the IMAP server. System Administrator must delete these mails periodically.